Heather is responsible for managing the Department Web Framework, a content management system available to the College's academic units. She coordinates the efforts of team members working on the framework, plans and develops features, and supports end-users. She can advise on many matters related to UX design, usability, accessibility, and information architecture, and she helps organize the UW Drupal community of practice.
Before working at UW, she earned a Ph.D. in English at UCLA, where she also worked as an Instructional Technology Consultant, Adaptive Technology Consultant, and Web Developer. She would live at Disneyland if she could.